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Mon – Sat10:00 AM – 6:00 PM
Sunday & public holidays closed
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Our Registered Office
Shishu Vikas Yojana (SVY)
A CSR initiative of A3N IT Services
PAN India Operations, India
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How Can We Help You?
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Whom should I contact for support?
You can call the toll-free helpline 1800 103 2701 (Mon to Sat, 10 AM to 6 PM) or email info@svy.org.in. Grievances can be escalated to grievance@svy.org.in.
How soon will I get a reply?
Email queries are answered within 24 working hours. Grievances are acknowledged within 48 working hours and generally resolved within 15–30 working days depending on the nature of the complaint.
How can I claim my benefits?
Log in to the student portal or contact your enrolling agency, submit the claim form with supporting documents, and track the status online. Insurance-linked claims are processed as per the respective policy terms.
How will the ID card be received?
After successful verification, the student ID card is generated and made available within 24 to 72 working hours. The agency is responsible for ensuring the student receives the ID card.
How can I pay for SVY enrollment?
Payment must be made only through official SVY payment channels shown on the portal. Never pay into any personal bank account, UPI ID or wallet — such payments are at your own risk and are not the responsibility of SVY.
We are here to assist you!